Luxurious Pet Move Abroad Happy Reviews

Check out our 5-star Trustpilot and Google reviews to see why so many pet owners rely on us for their travels.

5.0
Based on 109 reviews
powered by Google
Alexandra Boster profile picture
Alexandra Boster
12:04 02 Dec 25
As a solo woman traveler, I cannot say enough good things about my experience with Luxurious Pet Move Abroad. Zac drove me and my small dog from Frankfurt to London and ensured I was prepared for the entire journey. When I rescheduled my flight due to delays in my pet paperwork, he was flexible and walked me through the entire process. He also accommodated time to take us to the vet in Calais to ensure my dog had the proper paperwork for the journey. Zac walked me through the entire process and handled logistics so I was able to rest during the actual drive. Do not hesitate to book!
Response from the owner 11:20 03 Dec 25
Thank you so much, Alexandra, for your wonderful review! We’re thrilled to hear you were happy with our service. We look forward to serving you again in the future!
Anne Pumphrey profile picture
Anne Pumphrey
19:31 28 Nov 25
Luxury Pet Moves took my three spaniels and me from Sussex to Switzerland and truly lived up to its name. It was a very comfortable vehicle, and we were relaxed and chilled out throughout the long journey. Zac could not have been kinder or more professional. He made the journey totally seamless and negotiated smoothly through borders and customs. Definitely a company that goes the extra mile …..
Daniel Fone profile picture
Daniel Fone
19:47 23 Nov 25
Amazing service and to get our dogs from UK to Sweden in 20’hrs was fabulous. This was a seamless service and our dogs were very much looked after. Having a tracking link was also super helpful as we could see the entire journey.
Would highly recommend.
Thanks Zac for all of your help.
Maddi Ferrara profile picture
Maddi Ferrara
23:05 20 Nov 25
Zac was incredibly quick to help us organise the transport of our little whippet girl, and he made the entire experience feel safe, relaxing, and genuinely enjoyable. A six-hour drive has never passed so quickly for us. When we arrived at the border, Zac had everything completely under control, and within five minutes we were cleared and ready to go.

I highly recommend them if you’re looking for a reliable service to help bring your pet into the UK. We’ll definitely be asking Zac for his help again in the future!
Sadie Frost profile picture
Sadie Frost
05:05 14 Nov 25
The whole service was perfect- from pick up in Paris to drop off in Camden Town - it was quick and seamless- Zac my driver was lovely and helpful- I would 100 % use again and highly recommend - thanks Zac
Thank you for everything the trip was great, the company itself was extremely helpful throughout and answered all my quedtjons nd Sameen couldn't have been a better driver❤️❤️✨
Jade Franetzki profile picture
Jade Franetzki
14:59 05 Nov 25
As a 20 year old dog (double dog) owner all I want when travelling is peace of mind and Zac was that from first contact onwards. The journey was fabulous he picked us up from my home in London, stopped at the vets in Ashford and then went through the Eurotunnel. The journey was a complete success and Zac was such a kind soul and so helpful with my dogs. When we move back to UK we will see you again!
Photo from customer reviewPhoto from customer review
Susan King profile picture
Susan King
17:08 19 Oct 25
Fabulous service start to finish. Very reasonably priced and super efficient service. Friendly, professional and experienced drivers who made the process so easy. Highly recommend
Rime Mrt profile picture
Rime Mrt
16:07 04 Oct 25
Great experience. Zac is extremely responsive.
The driver Asil was very nice and communicates very clearly. The trip was very smooth !
Natalia Zabanova profile picture
Natalia Zabanova
07:53 01 Oct 25
I used this service to transport my dog Shell from Switzerland to the UK, and everything was absolutely perfect. There were no issues at the border, we received regular photo updates along the way, and we even had live location tracking. My dog arrived safe, happy, and completely stress-free. I highly recommend this service and will definitely use it again! 🐾✨
Olivia Routhier Lemay profile picture
Olivia Routhier Lemay
10:16 30 Sep 25
I had such a wonderful experience with Luxurious Pet Move Abroad. Zac picked us up in Lille, France, and drove us all the way to Glasgow, UK. The team switched drivers halfway, and both were incredibly professional and friendly throughout the journey. The car was spacious and comfortable, making the long trip easy and enjoyable for both me and my dog. I felt completely at ease knowing we were in great hands. I’ll definitely be using their services again in the future. Thank you for making the journey so smooth and stress-free!
Megan Stanley profile picture
Megan Stanley
07:43 24 Sep 25
Really amazing service — on time, super professional and friendly, really concerned with making sure my cat was comfortable and could be in her container or on my lap. Border crossings smooth, organisation was super easy. Thank you!
Jose Ortiz profile picture
Jose Ortiz
13:53 23 Sep 25
Highly recommend, driver was on time waiting for me at Brussels airport, brand new car clean and spacious. Smooth driving if you want to work on your laptop or just rest. And competitive prices so I think is a good choice
Sofia Chuhunova profile picture
Sofia Chuhunova
12:18 22 Sep 25
We had the most pleasant and comfortable experience with Luxurious Pet Travel. Zac is such a wonderful and supportive person, who took great care of us and our miniature dachshund. Thank you.😊
Kathryn Perez profile picture
Kathryn Perez
16:50 20 Sep 25
Luxurious Pet Move Abroad is a great service! Zac was so kind and friendly and made my trip with my dog easy and stress free! Everything was planned and prepared for us, and we had plenty of stops along the way to keep my dog and I comfortable and happy. Highly recommended!!!
lee jesme profile picture
lee jesme
11:19 18 Sep 25
Although there may not be many reviews, all of them are positive. That is the reason why I chose Luxurious Pet Move Abroad.

This was my first time traveling such a long distance with my two cats. Due to the strike at our airline, I was very worried that my schedule might be affected. Once I informed Zac about the situation, he assured me that he would keep track of my flight, which made me feel he was reliable.

Fortunately, our flight was on time, and during the journey I realized we might arrive a bit earlier than expected. I texted Zac about it, and he immediately replied that he could pick us up earlier. He explained how they maintain flexibility to fit their customers’ schedules, and I found him very experienced in making the whole process convenient.

After such a long flight, my cats were exhausted. As we had hoped, they could finally relax and be free from their carriers. They were able to eat and drink, and after their meal, they calmed down and slept deeply in Zac’s car.

Not only did the pets get a good rest, but so did we. Zac was thoughtful in arranging stops (depending on your needs) for food or restroom breaks, so we felt really relaxed throughout the nine-hour trip.

Zac guided us through the checkpoint, where all the required documents for my pets and our passports were verified for boarding LeShuttle. Every step went smoothly, and I could hardly believe such a long journey felt so effortless.
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Sarah profile picture
Sarah
10:07 17 Sep 25
This experience was 10/10. I was so stressed about moving my anxious cat and Zac exceeded my expectations. Not only is he a great company to have on a long drive, but I honestly can’t think of a better service and that comes from somehow who is highly selective of anything that has to do with my cat. My cat is partially blind and has panic attacks anytime we are on the road. He takes medication but even then he’s extremely stressed, but somehow with Zac he remained calm as opposed to freaking out as usual. For anyone who feels hesitant to travel with your pet, Zac is the best option. He’s very considered and the comfort and safety of you and your pet will be his top priority.
P A profile picture
P A
12:41 15 Sep 25
Excellent service! Zac is very kind and helpful. Pudding and I felt so relaxed and safe throughout the whole trip. The cross-border pet taxi service was smooth, on time, and stress-free. Highly recommended for anyone who wants to travel to the UK with their furry friend!
Photo from customer reviewPhoto from customer review
Robert Newman profile picture
Robert Newman
10:42 04 Sep 25
Transported 3 cats from the UK to the Netherlands on 03/09/2025.
The whole service was brilliant, from start to finish. Our drivers (Sami & Zac) were both really friendly and professional, and obviously have a passion for what they do.
Our cats are nervous travellers, but our journey was as smooth and stress-free as possible - and we wouldn't hesistate booking them again.
Prior to our moving date, Zac kept us informed of driver details and took care of the LeShuttle booking for us.
I would highly recommend!
Photo from customer review
Llliana Parada profile picture
Llliana Parada
18:26 02 Sep 25
Luxurious Pet Transport, brought my cocker spaniel from London to Switzerland. The service was excellent from start to end. Zac made everything so easy and quick. He kept sending me pictures of my dog all the way through and shared his location at all times which gave me peace of mind.
I highly recommend him, he is truly professional.
Photo from customer review
Russell Cryer profile picture
Russell Cryer
15:04 30 Aug 25
Exceptional service from start to finish. We used them twice as we moved 8 cars to UK from Brussels (after flying them from Gambia). We were properly stressed about the moves but Zak just made it so easy and calmed us down enormously. Even well before the trip, Zak's communications were first rate, giving us confidence in the whole process. He kept in touch as we were setting off from Gambia and as we got off the plane in Brussels. He was there as we emerged into arrivals and then it was just sit and watch a real professional make things easy for us. Amazing service. Great value for money. Perfect comms. Thanks Zak.
Lindsay Heffer profile picture
Lindsay Heffer
13:15 28 Aug 25
Zac collected myself and my little Cavapoo Bowen from Paris airport and took us home to Dorset which was the most relaxing and stress free journey ever!

Super comfy car with Zac's careful driving made what I thought was going to be a nightmare journey a real pleasure!

Will be using this service again very soon! 👏
Beatrice Viero profile picture
Beatrice Viero
05:48 27 Aug 25
What an amazing service! Zac, our driver, was extremely nice and available. We stopped along the way whenever we needed to. GREAT! Will definitely use them again in the future.
David Jacobson profile picture
David Jacobson
08:18 24 Aug 25
The service across the board was excellent! Everything from punctuality to receiving images and the bonding of Lexie and Zac. We were really impressed and lucky. Thank you!
Kashish Duhan profile picture
Kashish Duhan
13:14 18 Aug 25
We used the service to relocate from Amsterdam to UK with our dog and I will highly recommend the entire team. Right from the first conversation Zac was super helpful and cooperative in every sense. Our driver Sami was also highly professional and guided us throughout the journey. He made the journey exciting and comfortable for us.
Overall I would highly recommend using Luxurious pet move abroad
Pam Nobbs profile picture
Pam Nobbs
08:35 06 Aug 25
I highly recommend Zac's service. My little dog was happy and relaxed on her journey from France to London. Zac kept us updated on the trip and she arrived safely - and happily.
Excellent service.
Response from the owner 08:26 11 Aug 25
Thank you so much, Pam Nobbs, for your wonderful review! We’re thrilled to hear you were happy with our service, and we look forward to serving you again in the future!
Michael Pastreich profile picture
Michael Pastreich
09:28 24 Jul 25
Zac is wonderful. He responded quickly to every email (and we sent a lot of emails as we tried to coordinate our lives on a continent we don't know), advised us on train travel & schedules, happily made an emergency stop when we realized that we did not have a muzzle (required to traveling in the chunnel, but never actually needed on our trip), and could not possibly have been more helpful or friendlier.
Response from the owner 08:28 11 Aug 25
Thank you so much, Michael Pastreich, for your wonderful review! We’re thrilled to hear you were happy with our service. We look forward to serving you again in the future!
Kate Uhden profile picture
Kate Uhden
15:59 16 Jul 25
Sami arrived early and ensured we made it from Paris to England with our furry friends. Luxurious Pet Move Abroad made our move from the US to the UK less stressful.
Response from the owner 08:30 11 Aug 25
Thank you so much, Kate Uhden, for your wonderful review! We’re thrilled to hear you were happy with our service.We look forward to serving you again in the future!
Johanna Ringhage profile picture
Johanna Ringhage
18:56 15 Jul 25
Used this service recently with my dog and it went perfectly. Zac was super helpful and made sure both of us felt comfortable the whole time. Really appreciated the care – highly recommend
Response from the owner 08:31 11 Aug 25
Thank you so much, Johanna, for your wonderful review! We’re thrilled to hear you were happy with our service. We look forward to serving you again in the future!
Ben Cassin profile picture
Ben Cassin
09:57 11 Jul 25
Fantastic Service! From the second Zac collected myself and my dog from the airport in Paris, he made us feel comfortable and relaxed. Super friendly but most importantly efficient and helped us cross the boarder to the UK with no complications. Arrived to our destination way ahead of time with a happy and relaxed dog & owner.
Response from the owner 08:33 11 Aug 25
Thank you so much, Ben Cassin, for your wonderful review! We’re thrilled to hear you were happy with our service and we look forward to serving you again in the future!
Joey Niolet profile picture
Joey Niolet
07:47 02 Jul 25
I needed a pet taxi to transport me and my Boston Terrier Tessie from Southampton England to Lyons France. Zac was incredibly helpful in answering my questions leading up to the ride, and was a pleasure to spend 14 hours in the car with. When we originally searched for a driver and requested quotes, we were unsure of Luxurious Pet Move Abroad due to the cost being so much lower than other quotes received, but in the end it was legit. Zac was quick to respond to all of our questions as we figured out the health certificate process and general logistics of our trip. He arrived at my hotel promptly at 6AM and our journey began. He navigated us through pet reception at the Eurotunnel and we continued on to Lyon, arriving late in the afternoon on the same day. Zac was a great conversationalist and we chatted about everything along the way. I highly recommend Luxurious Pet Move Abroad.
Photo from customer reviewPhoto from customer review
Response from the owner 08:35 11 Aug 25
Thank you so much, Joey Niolet, for your wonderful review! We’re thrilled to hear you were happy with our service and we look forward to serving you again in the future.